Solid communication within your company is going to give you a solid foundation on which to build your business on. Text Messaging will improve your employee communication, increasing employee productivity and engagement. When you have SMS in place for internal communication, it will be easier to set up meetings, share ideas, and increase team building among your employees. To optimize communication between employees, you have to give them the simple tool of text messaging to communicate fast and efficiently.
Better Communication Saves Money
While a text messaging software is an investment, it is one worth making. Save time by automatically scheduling staff, which will end up saving you money. When you streamline communication within your company, people are going to work more efficiently. You will get more work done out of employees who can communicate more effectively. Text messaging is worth spending your money on, because it will pay for itself with increased productivity and better communication.
Solid Communication Avoids Confusion
Internal communication that isn’t optimized will lead to confusion among your employees. A strong company understands the importance of solid communication to avoid errors and frustration among employees. To retain the employees that are a good asset to your company, you have to keep communication open and effective. SMS will provide everyone with the platform necessary for solid, direct communication.
Talk with Employees About Good Communication
When you want employees to communicate, you have to share this with your employees. Encourage communication at all times, letting your employees know that you want active discussions and communication. Make sure that your employees feel respected, and always pay attention to the ideas offered from your employees. Let your employees know that ideas should be shared, and that text messaging is an excellent way to share ideas.
If there is a security risk in the building, HR can send a text to everyone about the risk. For example, Omni Dallas Hotel used a texting software to alert over 650 employees when tragedy struck the Dallas Police Department within close vicinity of the hotel. Fortunately, with the power of a mass communication system like SMS, they were able to immediately notify their employees which kept them and all guests safe. No matter what is going on, you can reach all of your employees within minutes when you use texting as part of your communication strategy.
Focus on Communication Among Management
To strengthen all communication within your company, you have to look at the various levels at which communication exists. For example, there is peer-to-peer communication as well as manager to employee communication. In addition, communication between managers is vital to the overall management of your company. For your company to truly benefit from text messaging, you have to show your employees how to use texting, email and video conferencing to share ideas and communicate efficiently. Ask for feedback from employees to see what methods are working best.
Talk with Your Company Leaders to Set the Communication Tone
When you want your employees to use texting to communicate, it’s important to get your company leaders on board. Whether it’s to ask a quick question or to solidify a meeting time, texting can make a big impact on how fast employees can communicate. When your leaders use texting effectively, so will the employees who they supervise. Keep the lines of communication open and remind all employees what is acceptable communication through texting, and what is not.
Work closely with the leadership in your company when you are trying to change how everyone within the company communicates. When you use a new SMS platform, make sure that your leaders understand the importance of using the communication. When your leaders are on-board with using text messaging, the rest of your company is going to begin using the same techniques. Encourage an open dialogue through texting. No matter what is going on within your company, you can share information on trainings, events, or emergencies through text messaging. If you want to keep communication flowing, text messaging is going to help facilitate ongoing communication between all of your employees.
Guest Blog Provided By:
Joel Lee is the marketing specialist at Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, and advanced automation. Jumpstart your business by grabbing your free copy of this powerful Mobile Marketing Success Kit.