Unresolved conflict in the workplace can have lasting effects on employees and teams resulting in distraction and disruption to daily work. Quickly and effectively navigating conflict in the workplace is critical to ensuring employees and teams perform their best. This course will review common reasons for workplace conflict, how to identify toxic behaviors and tips to drive your team towards productive conflict. Participants will learn:

•   What causes workplace conflict
•   The difference between productive and destructive conflict
•   Identifying and avoiding toxic responses
•   5 effective conflict resolution tactics

Downloadable Reference Materials:

•   Key Takeaways

Who Should Attend:

•   Newly promoted leaders
•   Leaders looking for tips on how to confidently navigate conflict in the workplace
•   Employees being groomed for a leadership position